More FAQsMore questions about care.
Where should I send enquiries or referrals?
General enquiries: admin@blueflax.com.au
Referrals: max@blueflax.com.au
Does Blueflax partner with Trilogy Care?
Yes. Blueflax provides its aged care services in partnership with Trilogy Care.
What support does Blueflax provide?
Blueflax offers disability support and aged care, including personal care, community participation, meal preparation, companionship and psychosocial recovery support. Speak with our team to discuss your individual needs and current availability.
Where do you provide support?
Our disability services support people located in Western Australia. Our aged care services support people in Carnarvon and the Midwest region of Western Australia. Contact our team to discuss the services funded in your plan or package.
Can I make a referral for a family member?
Yes. Families, carers and support coordinators can introduce someone to Blueflax. Please obtain their permission before sharing contact details. You can also refer yourself.
How do I find out about costs or funding?
Disability services require current NDIS funding allocated to the specific services in your plan. Aged care services require a current Support at Home package funded for the services we provide. Contact our team to discuss your plan or package and service availability.
Will I have a say in my care?
Yes. Choice and control are central to our approach. We take time to understand your preferences, goals and routines, and involve the people you choose in planning support.
What should I share in my first enquiry?
Your name, contact details, general location and a brief description of the support you are looking for are a helpful starting point. Please avoid sending sensitive health information through the website enquiry.
How does the website enquiry form work?
The form sends your enquiry to our team using the website’s mail service. You can also contact admin@blueflax.com.au through your usual email service or call 0449 195 679.